Lee Kile, UXC
I'm a UX Researcher and Writer. I specialize in turning complex problems into clear, user-centered solutions—and occasionally translating jargon into something humans can actually understand. Whether it's shaping research strategy, crafting accessible content, or ensuring a design works for real people (not just the whiteboard), I’m all about improving the user experience one insight at a time—with just the right amount of coffee and curiosity.
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I got my start in UX design, where I quickly discovered a talent for balancing user needs with business goals. Since then, I’ve thrived in both agency and corporate environments, collaborating with cross-functional teams to deliver thoughtful, research-informed solutions. Whether juggling multiple clients or navigating enterprise-level complexity, I bring structure, empathy, and a strategic mindset to every project.
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Research is where I dig in. I'm especially skilled in qualitative methods—conducting user interviews, usability testing, and diary studies that reveal the why behind user behavior. I also bring hands-on experience in research ops: sourcing and screening participants, scheduling interviews, managing logistics, and keeping everything on track through solid project management practices. I’m comfortable working within Agile/Scrum teams and know how to deliver insights that fit the pace without sacrificing depth or quality.