Lee Kile, UXC
Inquiring Mind
About Me
You can ask my parents, I've been asking questions and testing things like their patience since I was seven. It was only a matter of time before I tried to make money at it. While studying psychology in college, I had to volunteer for multiple clinical studies as part of my coursework. I found them to be interesting and I did make a few dollars, but I wondered even then what it might be like on the other side of the table.
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After college, I worked as a UX Designer for ten years for Fortune 500 companies in a variety of industries. During that time I worked with some amazing UX Researchers that instilled in me the importance of research and testing in creating a superior product. I read voraciously on the subject, attended workshops and seminars, and eventually transitioned to full-time UX Research work. And now, through a combination of age and experience I am a Senior UX Researcher. My parents are so proud.
Work Experience
2012 - Today
For the last ten years, I have conducted research for companies at the forefront of discovery in Healthcare, Finance, Transportation, and Environmental Services. Each challenge was unique and each demographic was different. With a combination of quantitative and qualitative research, I helped each company understand and appreciate its customers in order to create optimal user experiences.
2001 - 2012
It was during this time I went from a Visual Designer who asked too many questions to a UX Designer who asked just the right number. Using programs like Axure and Sketch I helped design UX solutions for desktop and mobile applications across multiple industries. I also started and ran my own small digital design shop for eight years during this period.
Education
UXC Certification – Nielsen Norman Group – Houston, TX - 2016
I've completed ten full-day workshops and received a UXC designation. I am currently pursuing a UXMC certification. Some examples of courses completed:
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Analytics and User Experience
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Lean UX and Agile
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Personas: Turn User Data Into User-Centered Design
BA English – Trinity University – San Antonio, TX – 1992
Oh, what a time of discovery. I studied Psychology, Philosophy, Religion, Marketing, and English. I even found time for Theater and acted in a few plays. While I ended up with an English degree, Psychology was never far behind.